Cash on Delivery (COD) Options: The Definitive Guide
At Yadu Nandan Fashions (YNF), we offer two distinct Cash on Delivery options designed to serve our different customer types within India. To ensure a transparent and smooth process, please read the terms for the service you intend to use very carefully.
1. For Direct Customers: "Advance COD" Payment Option
This option is for customers purchasing products for their own personal use directly from our official website or app.
Q: How does the Advance COD option work?
This secure method allows you to reserve your order with a small upfront payment.
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Step 1: Pay 20% Online to Confirm: During checkout, choose the "Advance COD" option and pay just 20% of the total order value to confirm your purchase.
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Step 2: Pay the Balance on Delivery: Pay the remaining 80% of the order value in cash to the courier partner when your parcel arrives at your doorstep.
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Delivery Time: Delivery for this option typically takes 7–15 working days.
Q: What is your refund policy for the 20% advance payment?
This is a critical policy. Please read it carefully.
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The 20% advance payment is a non-refundable processing fee intended to cover the logistics and shipping costs of your order.
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If the parcel is returned to us for any reason (e.g., the customer does not accept the parcel, does not answer the courier's calls, provides an incorrect address, etc.), the 20% advance payment will be forfeited.
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We will not be liable to re-ship the parcel or provide a refund or store credit for the forfeited advance amount. A new prepaid order would need to be placed.
2. For Resellers: Our "Full-Service COD" System
This professional service is for our B2B partners who use our platform to ship products directly to their own customers and have us collect the payment on their behalf.
Q: How does the Reseller COD system work?
It’s a simple, five-step process designed as a complete logistics solution for your business.
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Step 1: You Book the COD Shipment
You place the order for your customer via our Website or the Keevaa App. To initiate the shipment, you must pay an upfront booking charge, which is the higher of either ₹150 per kg OR 20% of the order value. You must provide us with the final, exact COD amount to be collected from your customer.
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Step 2: We Handle the Delivery
Our logistics team dispatches the product and manages the entire delivery process to your customer.
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Step 3: We Collect Your Payment
Our courier partner collects the full COD amount you specified from your customer at the time of delivery.
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Step 4: You Receive Your Payout
Your payouts are settled monthly. The total collected COD amount for all your successful deliveries from the 1st to the 31st of a given month will be calculated and transferred to you before the 20th of the following month.
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A COD Collection Charge of ₹50 per piece will be deducted from your final payout amount.
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Q: Can you provide a clear example of the Reseller COD payout?
Absolutely. Here is a transparent breakdown of a sample order to help you understand your profitability.
The Scenario & Your Cost Calculation:
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You select a product with a list price of ₹1,470.
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As our reseller, you receive a 10% discount (-₹147), making your product cost ₹1,323.
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We add our standard ₹50 COD Collection Charge.
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This makes the total amount you owe us for this order: ₹1,373.
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You decide to sell this product to your customer for a final COD price of ₹2,649.
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To book this order, you pay the upfront booking charge. In this case, 20% of your product cost is ₹265 (
20% of ₹1,323
), which is higher than the per-kg rate.
The Payout Calculation (upon successful delivery):
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We collect the full ₹2,649 from your customer.
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From this collected amount, we deduct the balance you still owe us. The total was ₹1,373, and you've already paid ₹265, so we deduct the remaining ₹1,108 (
₹1,373 - ₹265
). -
Your Final Payout: We will transfer the remaining ₹1,541 (
₹2,649 - ₹1,108
) directly to your bank account.
Q: What is your policy if my customer refuses the Reseller COD parcel?
This is our most important policy for resellers and is firm.
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The upfront booking charge you pay is a non-refundable fee to cover the two-way shipping and logistics costs we incur when a parcel is returned.
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If your customer rejects the parcel for any reason and it is returned to us, the upfront booking charge you paid will be forfeited entirely.
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We will not be liable to re-ship the parcel or provide a refund or store credit for the forfeited booking charge. Our logistics costs are irreversible.